https://ift.tt/d7T4PDK Customer support calls hold a wealth of information, but finding the time to manually comb through these recordings ...
Customer support calls hold a wealth of information, but finding the time to manually comb through these recordings for insights isn’t easy. Imagine if you could instantly turn these long recordings into clear summaries, track how the sentiment shifts throughout the call, and even get tailored insights based on how you want to analyze the […]
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https://www.analyticsvidhya.com/blog/2024/11/customer-call-analysis/
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