https://ift.tt/VFvz1Y0 Introduction In today’s business world, customer care service plays an important role in ensuring loyalty and custom...
Introduction In today’s business world, customer care service plays an important role in ensuring loyalty and customer satisfaction. Understanding and analyzing the sentiments expressed during interactions can help enhance the quality of customer care. Sentiment analysis on customer care audio data acts as a powerful tool for achieving this goal. In this comprehensive guide, we […]
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from Analytics Vidhya
https://www.analyticsvidhya.com/blog/2023/09/decoding-customer-care-sentiments-comprehensive-audio-analysis-guide/
via RiYo Analytics
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