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How Dentsu Uses Generative Machine Learning to Transform Customer Service?

https://ift.tt/8o4q3KG In today’s dynamic business environment, a company’s approach to customer experience can significantly impact its br...

https://ift.tt/8o4q3KG

In today’s dynamic business environment, a company’s approach to customer experience can significantly impact its brand perception. One poor interaction, such as a missed delivery or an unhelpful agent, and the relationship often doesn’t recover. Industry data puts it into perspective: Nearly 32% of consumers abandon a brand after just one bad experience. The stakes […]

The post How Dentsu Uses Generative Machine Learning to Transform Customer Service? appeared first on Analytics Vidhya.


from Analytics Vidhya
https://www.analyticsvidhya.com/blog/2025/08/generative-machine-learning/
via RiYo Analytics

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