https://ift.tt/74g3OcU Klarna, a leading fintech company, has unveiled the remarkable capabilities of its AI-powered chatbot developed in c...
Klarna, a leading fintech company, has unveiled the remarkable capabilities of its AI-powered chatbot developed in collaboration with OpenAI. In just its first month, the AI chatbot has transformed customer service operations, handling the workload equivalent to 700 full-time agents. This milestone underscores the burgeoning influence of AI in reshaping customer interactions and driving efficiencies […]
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from Analytics Vidhya
https://www.analyticsvidhya.com/blog/2024/02/klarnas-ai-chatbot-replaces-seven-hundred-human-customer-service-agents/
via RiYo Analytics
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