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Enhancing Customer Support Efficiency Through Automated Ticket Triage 

https://ift.tt/3KMuXGz Introduction In the fast-paced world of customer support efficiency and responsiveness are paramount. Leveraging Lar...

https://ift.tt/3KMuXGz

Introduction In the fast-paced world of customer support efficiency and responsiveness are paramount. Leveraging Large Language Models (LLMs) such as OpenAI’s GPT-3.5 for project optimization in customer support introduces a unique perspective. This article explores the application of LLMs in automating ticket triage, providing a seamless and efficient solution for customer support teams. Additionally, we’ll […]

The post Enhancing Customer Support Efficiency Through Automated Ticket Triage  appeared first on Analytics Vidhya.


from Analytics Vidhya
https://www.analyticsvidhya.com/blog/2023/11/enhancing-customer-support-efficiency-through-automated-ticket-triage/
via RiYo Analytics

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